Booked reservations and cold enquiries land in the same inbox, routed automatically. Reply once, in context — with the reservation, door code and check-in details right beside the conversation.
Messages from every channel — and enquiries that haven't booked yet — arrive in a single feed, each tied to the right property and stay.
Airbnb, Vrbo and Booking.com conversations in a single view. No tab-hopping to find who asked what, where.
Unbooked enquiries live in a separate corner of the channels — MultiStay pulls them into the same inbox and routes them so a hot lead doesn't slip away.
The reservation, check-in details and door code sit right next to the thread — answer "what's the code?" without digging.
Read guest reviews and post your reply from the same place — no separate trip to the channel to respond.
Replies from guests who've already left still surface, so a late question after checkout doesn't vanish.
Filter to one home or read the whole portfolio at once — the inbox re-scopes with the property switcher like the rest of the app.
Every thread carries its stay. When a guest asks about arrival, the reservation dates, check-in window and access code are already on screen — so a good reply takes seconds, not a hunt through three apps.
Write a message once and MultiStay sends it on cue — a booking confirmation, check-in details the morning of arrival, a mid-stay nudge, a checkout reminder. Guests feel looked after around the clock while your inbox stays quiet.
Airbnb, Vrbo and Booking.com. Booked-guest threads and unbooked enquiries both merge into the one feed.
The channels don't expose a door-code field — the code lives in the check-in message body. MultiStay surfaces it from there so it's beside the conversation when a guest asks.
Yes. Replies you send go back to the guest on their original channel, and the outbound message is saved to the thread.
You can read reviews and post a reply where the channel allows it. Review handling depends on each channel — Airbnb supports host replies.
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